All posts by Cloe Barnard

Brick, Mortar, and Digital Ephemera: How Local Internet Marketing Drives Profits

profitLocal internet marketing is one of those tools that has two areas of thought about it — there’s the people who use it, and the people who don’t understand it. There might also be people who know about it but don’t own a business to locally internet market, but they don’t count.

If you’re a business owner, you probably already use local internet marketing, even if you don’t realize you’re doing it — and if you’re not, it’s because you don’t get it. If you did, you would.

The biggest source of confusion about local internet marketing comes from business owners who don’t understand how a website (or “a bit of digital ephemera” as one shopkeeper described it to me) can bring people in to see your wares at your brick-and-mortar store. It’s part of a common bit of techno-agnosticism that says that the Internet and the real world are two different places that don’t interact.

But the fact is, even if you don’t, most of the people in your area look up whatever they plan to do online before they actually do it. It doesn’t matter if it’s a new recipe or a store in their area that caters to lovers of martial arts equipment. People don’t want to waste their time on something that might not work out if they can verify online that it will work before they have to leave the house.

The result, if you haven’t clicked yet, is this: they get on their computer and they look up something like “ninja gear Waldron Arkansas”. If they happen to see your store’s website first on the list that comes up on their screen, there’s a very good chance that they’ll be on the way in the door within the hour.

Now you can’t win that particular scenario if you don’t have a website, but if you’re interested, you can generally find someone to build you a website pretty inexpensively. Then there’s only one more key ingredient to make it start sending you customers: a little bit of organic SEO.

You Don’t Have Time to Do Social Bookmarking — Much Less Facebook or Twitter

facebook likeSocial connectivity is a wonderful part of the new Internet. The rise of Facebook, Twitter, and LinkedIn — the trifeca of modern business connection — has changed everything about the way the world markets. Getting testimonials isn’t a matter now of finding 6 or 7 individuals willing to go on video and talk about your product. It’s a matter of getting 60 or 70 thousand people to click that [Like] button.

Modern folk go online and they look up your business name, and they probably find your website first — but they also probably find it’s Facebook page second. If they click on it and find double-digit followers, they know instantly that you’re small time, offer a crappy product, or both. If they find some story about your business, they probably find it through a social bookmark on Reddit, Delicious, or a similar service.

Paying attention to social marketing isn’t an option any more — it’s the norm. The problem is that social marketing isn’t like normal organic SEO. Organic SEO can be — and is sometimes best — done in the middle of the night (or noon in Bangladesh.) Social networking is a matter of connecting to your base when they’re available, generally right in the middle of your work day. Do your social bookmarking late in the day, and by the time anyone who might care would vote it up, it’ll be off the first page and into the pit of oblivion.

That’s just the beginning, though. Social bookmarking takes time — because unless you build up a presence on a site like Reddit, no one will ever care about your new entries enough to vote them up. Like anything else ‘social’, bookmarking isn’t about dropping information and running — you have to create a persona, build relationships, and develop your presence in order to get enough respect to maximize the medium.

Facebook and Twitter are actually easier to get a following on, but take more constant effort. In the end, they don’t take any less time than bookmarking — and if you intend to put out any kind of quality content on a regular basis, might even take more.